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Privacy Policy

Last updated: May 17th, 2018

This Privacy Policy is provided by NexCOBOT Co., Ltd. (“NexCOBOT”) and is designed to ensure NexCOBOT is meeting its obligations under GDPR in relation to data subjects in the EU. Some of the rights described may not apply to individuals outside of the EU.

Your privacy is important to NexCOBOT. To better protect your personal information, This privacy notice will inform you as to how we collect, use and safeguard your personal data when you visit our website.

CHANGES AND NOTIFICATIONS

NexCOBT reserves the rights to revise this Privacy Policy at any time, so please review this Policy periodically to check for updates. Your use of the Site or Services following these changes means that you accept the revised Private Policy.

1. THE DATA WE COLLECT ABOUT YOU:

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  1. Identity data may include first name, last name, company name, user name and other demographic data that you provide to us.

  2. Contact data includes address, email address and phone numbers

  3. Technical data may include your last login data, internet protocol(IP) addresses, and location.

Usage data includes Information on how you use the website Marketing and Communications Data includes your preferences in receiving marketing from us.We do not collect any “Special Categories” of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).IF YOU FAIL TO PROVIDE PERSONAL DATA:Where we need to collect personal data by law, or under the terms of an agreement we have with you and you fail to provide that data when requested, we may not be able to perform the agreement we have or are trying to enter into with you. In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

2. HOW IS YOUR PERSONAL DATA COLLECTED:

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your Identity, Contact, Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

Automated technologies or interactions:As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, pixels, server logs and other similar technologies.

Third parties or publicly available sources:We may receive personal data about you from various third parties with whom we have partnerships.

Technical Data from analytics providers based outside the EU.

3. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the agreement we are about to enter into or have entered into with you.

  • Where we have your consent.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

4.PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We are collecting your data for several reasons:

  • To better understand your needs.

  • To improve our services and products.

  • To send you promotional emails containing the information we think you will find interesting.

  • To contact you to fill out surveys and participate in other types of market research.

  • To customize our website according to your online behavior and personal preferences.

We may use your Identity and Contact Data to deliver our newsletter, product updates and details on new products to you if you have provided your consent.

You will receive marketing communications from us if you have requested information from us or if you provided us with your details when you registered on the NEXCOBOT website and you consented to receiving that marketing.

OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us (See Section 11 below) at any time.

5. CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact our Data Compliance Officer at Email: / Phone number: / Mailing address: 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

6. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

We may share Personal Information with our authorized third parties (such as our authorized vendors) who help with our business operations, including the storage and processing of personal data for the uses listed in this Privacy Policy.

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

7. INTERNATIONAL TRANSFERS

NEXCOBOT is an international company, with affiliates and divisions based outside the European Economic Area (EEA). As part of our business processes, we may process your personal data by undertaking a transfer of data outside the EEA. We may also use service providers who are outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield https://www.privacyshield.gov/welcome , which requires them to provide similar protection to personal data shared between the Europe and the US.

8. DATA SECURITY

NexCOBOT has put in place appropriate security measures to protect your Personal Data. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Data.

9. DATA RETENTION

We will only retain your personal data for as long as necessary in accordance with the above purposes and applicable laws. We may be required to retain your Personal data for a number of years in order to satisfy legal or contractual obligations, or in order to establish, exercise or defend legal claims.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and as well as applicable legal requirements.

10. YOUR LEGAL RIGHTS

To the extent provided by applicable law, you may have the following rights relating to your personal information: (i) request for access or copies of Data NexCOBOT processes, (ii) rectification of incorrect Data, (iii) deletion of Data, (iv) restrictions on processing of Data, (v) portability of Data, (vi) lodge complaints with competent authorities in your jurisdiction, and/or (vii) receive a list with the names and addresses of any potential recipients of Data.

If you wish to exercise any of the rights set out above, please contact our Data Compliance Officer at Email: sales@nexcobot.com/ Phone number: +886-2-8226-7786/ Mailing address: 13F, No.916, Zhongzheng Rd., Zhonghe Dist., New Taipei City, Taiwan 23586, R.O.C. for further details.

11. CONTROLLER AND CONTACT

The above Privacy Policy is relevant for NexCOBOT Co., Ltd., NexCOBOT Inc., NexCOBOT China Co., Ltd. and NexGOL Co., Ltd. These entities are the controller and responsible for your personal data (collectively referred to as “NEXCOBOT”, “we”, “us” or “our” in this privacy notice.) We welcomes your comments and questions regarding this Privacy Policy and the use of your Personal Information. If you have questions, concerns or if you would like more detailed information please contact our Data Compliance Officer at Email: sales@nexcobot.com/ Phone number: +886-2-8226-7786/ Mailing address: 13F, No.916, Zhongzheng Rd., Zhonghe Dist., New Taipei City, Taiwan 23586, R.O.C.